Lyft Ride Gone Wrong?
Last Friday night, I booked a Lyft to get home after a late shift. The driver arrived promptly, and everything seemed fine until we hit a detour due to road construction. The driver took an unfamiliar route, and I started feeling uneasy. Eventually, I got home safely, but the fare was significantly higher than usual. I tried reaching out to Lyft's customer service for clarification, but haven't received a response yet. Has anyone else experienced unexpected fare increases due to detours? Any advice on how to get this resolved?
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I once had a ride where the driver took a longer route due to a road closure, and the fare ended up being double the usual amount. After some research, I found helpful information on lyft. The page offers insights into common fare issues and how others have resolved them. I followed some suggestions there, like contacting customer service through the app and explaining the situation. They were able to adjust the fare accordingly.