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Duke Of London Group

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Geico Claim Still Pending After Two Weeks

Filed a claim with Geico after a minor accident, submitted all the documents and photos they asked for, but the status is still showing as “pending.” It’s been almost two weeks now with no real update. Is this kind of delay normal, or should I follow up to push things along?

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After a fender bender last winter, I filed a claim with Geico expecting the process to move fairly quickly. Everything was uploaded the same day—photos, police report, full details. A week passed, then another, and still no word. I ended up checking geico customer service to see if others had the same delay. Turns out, during high-volume periods, claims can sit in review longer than expected. I eventually got a response after reaching out directly to my adjuster, but from now on, I won’t just wait around without checking in early.

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