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Duke Of London Group

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Package Vanished After “Delivery”

Ordered a pair of sneakers from AliExpress that were supposed to arrive before my weekend trip. Got the delivery notification, but nothing was on my porch, and my neighbors hadn’t seen anything either. Checked my cameras — no delivery van even came that day. I messaged the seller, but all I got was “please wait a few more days.” It’s been over a week now. Have you ever dealt with a phantom delivery like this? Curious if they usually refund or if I should go straight to PayPal to file a claim.

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I ordered a set of LED desk lights for my nephew’s room — tracking said delivered, but the box never made it to our door. I read through experiences at https://aliexpress.pissedconsumer.com/review.html and saw a few people mention starting a dispute right away. I followed that advice and opened a case. After about five days of back and forth, they processed a full refund. Just glad it didn’t drag out any longer.

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